What Happens When You Delete Your Account
When you request account deletion, we will:
- Anonymize your personal profile information
- Clear your local session data
- Remove your account from our system
- Retain published route facts and limited contribution audit records as needed for community transit integrity, security, fraud prevention, dispute resolution, or legal compliance
Information We Need
To process your account deletion request, please provide the following in your email:
- Your registered email address associated with your 1Mile account
- Your full name (if different from your profile name)
- A brief confirmation that you wish to delete your account
Processing Time
Account deletion requests are typically processed within 30 business days (sometime it can take more than that) . You will receive a confirmation email once your account has been successfully deleted.
Questions or Concerns
If you have any questions about the account deletion process or our data handling practices, please reach out to us at 1mile.support@gmail.com. Our support team is happy to help.
Note: Account deletion is permanent and cannot be undone. Please ensure you have downloaded or saved any important information from your account before requesting deletion.